This profile has been claimed by the business owner or representative.
Commonwealth Oral & Facial Surgery Mechanicsville
- Other
- Mechanicsville, VA
About this business
Location details
7009 Lee Park Rd, Mechanicsville, VA, 23111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been seeing Dr. Walter Murphy for about 20 years now. Wisdom teeth, Extractions, Implants (4) . Everything that has needed to be fixed or corrected has been done by Dr. Murphy . He is a pretty regular visit for me to make. Great Guy and is the best around !
Business response:
Wow, 20 years- thank you for this wonderful feedback! We are so happy to hear from you!
Lovely office - I completed online registration - had 2:30 apt - arrived 2:25/ registered - told to sit in waiting room - other patients came and went - at 3:00 pm i asked front desk to confirm my 2:30 apt - she said she would check- at 3:15 no response - at 3:20’i left - woman on phone just stared at me - I thought they might call and apologize for rude treatment but did not - it is disrespectful not to give patient information about wait time - was there an emergency ?? Overbooked?? Idk because no one informed me
Business response:
Thank you for sharing your experience with us. We apologize for any inconvenience caused during your appointment. We take patient experience seriously and will make sure to address the issue with our team and find ways to improve our communication with patients regarding wait times. We have reached out privately to speak with you about your experience. Please give us a call at (804) 354-1600 so we can learn more about how we can make things right for you. Thank you again for bringing this matter to our attention.
Frequently asked questions about Commonwealth Oral & Facial Surgery Mechanicsville
How is Commonwealth Oral & Facial Surgery Mechanicsville rated?
Commonwealth Oral & Facial Surgery Mechanicsville has a 4.8 star rating with 22 reviews.
When is Commonwealth Oral & Facial Surgery Mechanicsville open?
Commonwealth Oral & Facial Surgery Mechanicsville is closed now. It will open on Monday at 8:30 a.m.